Development Services
Masterson has a high level of expertise in the Java platform, including J2SE, J2EE, Java Struts, JavaBeans(EJB), DBC,Tomcat, JBoss, JRun, WebSphere JNDI, JAAS, JavaMail, JNI, RMI, JMS, Sync4j, Web Services. We are engaged in many projects for enterprises, small to medium businesses, and government agencies.
ConsultancyServices
Masterson's Consultancy Services is managed by PMP qualified expertise to deliver services in different size based on the Project Management Institutes standard. The services include data center and application assessment, transformation workshops, technical consultation, infrastructure and software architecture design and tuning.
Education Services
In addition to the Maintenance Services, we also provide education services for our servicing companies. Our instructor pool covers skills in a range of subjects including Java, Unix/Linux system administration, network administration, and choices of other professional trainings.
The service covers classroom scheduling, classroom set up based on the course requirements, co-ordinating instructor resources, student pre-class and post-class survey, printing and distribution of training material, and reporting.
Maintenance Services
As an extended service arm of our servicing companies, Masterson provides system installation, hardware and software maintenance support services to our customers. The team, actively participating the tasks in the ISO certified organization of our client, consists of a call dispatcher and a group of engineers operating 24/7. The engineers are certified in multi-vendor platforms such as Microsoft Windows, Sun Solaris, and Red Hat Linux, EMC, HDS, Symantec.
Call management system is employed to capture up-to-date call status and information and can be accessed by people anytime anywhere. Work processes are documented to ensure tasks are performed as planned and to trigger management escalation whenever attention is needed. Monthly call report will be submitted to client for performance review and auditing.